Instructions for Cancellation


Right to cancel


You have the right to cancel this contract within 14 days without giving any reason.


The cancellation period will expire after 14 days from the day of the conclusion of the contract.


To exercise the right to cancel, you must inform us E.asthampton Ltd, Claims Team, Whitworth Chambers, George Row, Northampton, NN1 1DF, 01604 632255, [email protected], of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.


To Meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.


Effects of cancellation


If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss in the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than:

A) 14 days after the day we receive back from you any goods supplied, or

B) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

C) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.


We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

Model cancellation form


To E.asthampton Ltd, Claims Team, Whitworth Chambers, George Row, Northampton, NN1 1DF. [email protected]

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods [*] / for the supply of the following service [*],

Ordered on [*] / received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),


[*] Delete as appropriate