Flight Delay Compensation - Next Payout Batch In 2 Days

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Flight Compensation

If your flight is delayed by more than 3 hours or your flight’s cancelled, you may be entitled to between £225 and £540 in compensation.

What Happened To Your Flight?

What was your flight number?*

You can find your flight number on your booking confirmation, ticket or boarding pass.
Don't Know Your Flight Details? Use Our Flight Lookup Tool
Date
DD slash MM slash YYYY

We can't find a flight based on the information you have given. Double check the flight number - it should typically have 2 or 3 letters followed by 2 - 4 numbers.
Add Connecting Flight
- I have connecting flight

What was your connecting flight number?*

You can find your flight number on your booking confirmation, ticket or boarding pass.
Connecting flight date
DD slash MM slash YYYY

We can't find a flight based on the by you given information.

What problems did you have on your trip? Additional Information

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Excellent service after being turned down

Excellent service after being turned down with our complaint by Thomsons twice, flight delays took on our case and 4 months later we received a cheque for £630.00. So happy would highly recommend. Denise Roberts

I would definitely recommend

Great service provided. Our flight to Greece was delayed by 4 hours but Thomsons would not even talk to myself or my partner regarding our delay so we went to The flight delay claims team. Within months we were paid what we were owed. I would definitely recommend using this company to anybody who has had a flight delay. Sarah Green

Made Incredibly Simple

Made incredibly simple getting the money back from our massively delayed flights and would be 5 stars. Nice cheque dropped on my doorstep so can’t grumble. Will use them again if I’m held in an airport in a foreign land for 5hrs again! Stephen Convery

I didn't think I would hear back at all

I didn’t think I would hear back at all as had no correspondence throughout the process but was pleasantly surprised when I received the compensation in the form of a cheque. Clare Burchell